Facts & Questions
FACTS & QUESTIONS — PATRIOT TIRE & OIL
Welcome to the Patriot Tire & Oil FAQ page. Here you’ll find clear answers to the most common questions about auto repair, maintenance, diagnostics, and services we provide in Hot Springs, AR. If you don’t see your question listed, feel free to call or stop by — we’re always happy to help.
GENERAL QUESTIONS
What services do you offer?
We provide full-service auto repair and maintenance including oil changes, tires, brakes, suspension, steering, alignments, AC repair, engine diagnostics, check engine light service, fluid exchanges, and factory-recommended scheduled maintenance.
Do I need an appointment?
Most services do not require an appointment. For larger repairs or fleet vehicles, calling ahead is recommended.
Do you work on all makes and models?
Yes. We service all cars, trucks, SUVs, diesel pickups, and work vehicles.
How long does service take?
Oil changes: 15–25 minutes
Diagnostics: 20–45 minutes
Brakes: 45–90 minutes
Alignment: 45–60 minutes
Most repairs: Same day service when possible.
OIL CHANGE QUESTIONS
How often should I change my oil?
Conventional oil: every 3,000–5,000 miles
Synthetic oil: every 5,000–7,500 miles
Driving in Arkansas heat may shorten the interval.
Do you reset my oil life light?
Yes — we always reset it after service.
Do you offer synthetic and high-mileage oil?
Yes, we offer all major oil types and help you choose the right one.
Will you check my fluids during an oil change?
Yes, we check and top off all essential fluids.
TIRE & ALIGNMENT QUESTIONS
How do I know if I need new tires?
Replace tires if tread is low, uneven, cracking, vibrating, or older than 5–6 years.
Do you rotate and balance tires?
Yes — rotation and balancing help extend tire life.
What are signs I need an alignment?
Pulling to one side, uneven tire wear, steering wheel off-center, or vibration.
Can an alignment help my fuel efficiency?
Yes. Proper alignment reduces resistance and saves fuel.
BRAKE QUESTIONS
How often do brake pads need to be replaced?
Typically every 25,000–60,000 miles depending on driving habits.
What are signs of brake problems?
Grinding, squeaking, vibration, pulling, soft pedal, or warning lights.
Why is my car shaking when braking?
Usually caused by warped brake rotors.
Is it dangerous to drive with brake issues?
Yes — braking performance and safety are reduced.
ENGINE & DIAGNOSTIC QUESTIONS
Why is my check engine light on?
It may be caused by a loose gas cap, bad sensor, misfire, fuel problem, or emissions issue. A diagnostic scan reveals the exact cause.
Is it safe to drive with the check engine light on?
Solid light: usually safe short-term.
Flashing light: indicates a misfire and requires immediate service.
How long does diagnostics take?
Most scans take 20–45 minutes.
Can you clear the code?
Yes — after diagnosing and addressing the cause.
AC & HEATING QUESTIONS
Why is my AC blowing warm air?
Possible issues include low refrigerant, leaks, compressor failure, condenser problems, or electrical issues.
Do you offer AC recharge?
Yes — we provide professional AC recharge and full system diagnostics.
Why does my AC blow cold sometimes and warm other times?
Likely a failing sensor, low refrigerant, or compressor issue.
SUSPENSION & STEERING QUESTIONS
What are signs of suspension problems?
Clunking, bouncing, poor handling, pulling, tire wear, or uneven ride height.
Why is my steering wheel shaking?
Possible causes include suspension wear, alignment issues, or tire problems.
Do shocks and struts affect braking?
Yes — worn shocks can increase stopping distance.
FLUID EXCHANGE QUESTIONS
How often should I replace my fluids?
Transmission: 30K–60K miles
Coolant: 2–5 years
Brake fluid: every 2–3 years
Power steering: as needed
Differential: 30K–60K miles
What happens if fluids aren’t replaced?
Old fluids cause overheating, shifting issues, brake failure, and expensive repairs.
Do you check all fluids during service?
Yes — we inspect all major fluids on every visit.
SCHEDULED MAINTENANCE QUESTIONS
What is 30K / 60K / 90K maintenance?
Factory-recommended service intervals that include inspections, fluids, filters, spark plugs (depending on model), and component checks.
Do you follow my manufacturer’s recommendations?
Yes — we review your vehicle’s maintenance schedule and perform only what’s required.
Does scheduled maintenance help my engine last longer?
Absolutely — it prevents major problems and protects long-term reliability.
TIRES, WHEELS & SAFETY QUESTIONS
Why are my tires wearing unevenly?
Possible causes include bad alignment, suspension wear, low tire pressure, or failing shocks/struts.
Can bad suspension damage my tires?
Yes — worn suspension components lead to rapid, uneven tire wear.
WARRANTY & PAYMENT QUESTIONS
Do you guarantee your work?
Yes — all repairs include a parts and labor warranty.
What payment methods do you accept?
Credit cards, debit cards, and cash.
Do you use quality parts?
Yes — all parts meet or exceed manufacturer specifications.
LOCATION & SERVICE AREA QUESTIONS
Where are you located?
We proudly serve Hot Springs, AR and surrounding areas including Hot Springs Village, Lake Hamilton, Benton, Bryant, Malvern, Fountain Lake, and all of Garland County.
Do you help out-of-town customers?
Yes — many of our customers are traveling through Hot Springs and need fast, reliable service.
